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frequently asked questions
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Is concrete right for you?It’s sustainable, customisable, industrial, versatile and durable. Just some of the reasons why we love turning humble concrete into sleek, modern sophisticated and hard-wearing features. We personally love the way concrete naturally ages and the warmth it can bring into a space. Concrete has a unique look in every project, making it a beautiful bespoke addition to your design. Concrete, like many other natural stones, will patina over time. It will develop characteristics that a perfectionist may not find endearing. Concrete is a porous material and although we use a high performance, hybrid polyurethane sealer, it is not 100% stain proof. No concrete is without a heavy epoxy top coat. Those wanting a product that will look exactly the same throughout the years may need to consider an alternative to concrete.
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Will concrete stain, crack or chip?Our concrete specific sealers offer maximum protection from staining and heat resistance while being completely food safe. However, we can never guarantee a 100% stain-proof material. Similar to stone and marble, markings can occur from prolong exposures to spills like olive oil, red wine, juice, or coffee. Chipping, scratches and breakage can occur with enough force so care is required especially around edges. Hairline fractures may occur occasionally, though it does not affect the structural integrity of the concrete. This is the nature of concrete and is to be considered before choosing the product.
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How soon can I light the fireplace on a new concrete hearth?Concrete takes approximately 28 days to fully cure. Please do not light the fireplace until after this period as the thermal heat may cause more pronounced cracks. Hairline cracks may occur and is a natural possibility of all concrete. They do not affect the structural integrity of the concrete and are not consider a defect of the product.
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Can I put hot pots on the concrete or use it as a chopping board?Similar to care with stone and marble, cutting or placing hot pots directly on a concrete surface is not recommended. Scratches may occur and leave your concrete vulnerable, allowing stains to permeate the sealer. Cutting on the surface will also ruin and dull your knives. We recommend the following: - Use a chopping board for cutting - Use trivets for hot pots. - Use a dry plate or bowl underneath anything left for long periods (oil, salt and pepper, planters etc).
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Do you recommend concrete basins for the kitchen?Generally, no. We’ll usually advise against it. Kitchen sinks will experience a lot of heavy abrasions from pots, pans, cutlery and harsh chemicals which will quickly degrade the quality of the surface and sealer. With that said, some of our customers prefer the well used and well loved look that patinas over time. Others who don’t love the imperfections might find that our basins are more suitable for bathrooms and powder rooms. Kitchen basins are one offs, please get in touch with us if you’d like to discuss further.
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Hairline cracks:Hairline cracks may potentially develop and are a natural part of concrete. It does not affect the stability or the structural integrity of your concrete and are not considered a defect. Please keep this in mind when considering to incorporate concrete into your designs.
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Colour:If you’d like multiple concrete items in your home to match, we recommend having it all poured in the same batch. Due to the many variances in how concrete cures, it is nearly impossbile to match an exact colour or shade in different batches. Please note that due to different inconsistencies of various screens and lighting in photos, true colour representation of our products cannot be guaranteed online or through other marketing media.
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Strength:Concrete is extremely strong and with proper maintenance, you can expect it to last many decades. Corners and edges are where it is most vulnerable to chipping and cracking. Be mindful when moving heavy objects or furniture nearby and handling of pots and pans in the kitchen.
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Bug Holes:Also known as surface voids, bug holes are trapped air bubbles during the curing process. They do not affect the durability of the concrete and are a natural part of any concrete that hasn't been troweled or polished.
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Textural flow lines:Our concrete is casted in a liquid state and therefore, flow lines can sometimes be visible and is a natural characteristic of the concrete.
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Maintenance and Care Guide:We recommend cleaning only with a warm, damp microfibre cloth. If necessary, use a mild detergent. Refrain from using chemical cleaners, including “natural” cleaners or anything containing citrus, vinegar, bleach or alcohol. Clean up any spills as they occur, especially acidic kitchen spills and oil, as these can slowly permeate the surface if left over time. Liquid trapped under weight (chopping board, oil bottle, pots, etc) will get pushed further into the concrete quicker. Sealer manufacturers recommend resealing after 10 years domestic and 3 years commercial. Regular waxing will extend the life of the sealer and help maintain appearance. View and download our care guides below:
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